Zhang Xun

Selected Work

Innovating Retail Customer Experience

2 Items 100K on disk 923K available

Role: Project lead.

The project explores retail customer experience through emerging technologies.

Applied design thinking to develop personas and curate the storylines and experiences.

Delivered an immersive, coherent customer experience using AI, data, mobile, WeChat, and AR.

Concept render of a person standing in a dual-frame in-store body scanning installation
Illustrative: body scanning experience